PODCASTS What Consumers Say They Want VS. How They Behave AdminSeptember 3, 2023044 views People hated MTV for not playing music videos, but ratings for reality TV were much higher! There’s a huge disconnect between what consumers say they want vs how consumers actually behave. We see it across entertainment, not just in music and TV. Check out the full episode with Zack Greenburg here: https://youtu.be/2gtCcTBYqUY source